Campus Assistant - Manufacturing & Engineering Campus

The Campus Assistant – Manufacturing & Engineering Campus provides administrative support for CVTC’s Manufacturing and Engineering Campus and assists students and other customers as the first point of contact for the campus. Additional duties include scheduling, registration, financial reporting, facility coordination, public relations, supporting programs and Workforce Solutions & Continuing Education contracts within the division.

Responsibilities:

• Demonstrate commitment to customer service standards by greeting and assisting students, employers, and other campus customers in person and via phone and email.
• Provide general clerical support for the campus, campus staff, faculty, and adjunct instructional staff.
• Perform administrative and minor decision-making tasks in the absence of Dean/Campus Manager.
• Perform facility-related duties to include, but not limited to, opening/closing the building, assisting with minor multimedia issues in classrooms, and acting as point of contact for maintenance and facility related issues and incident reporting.
• Serve as campus scheduler, including scheduling campus events, updating calendars for all rooms on campus monthly, and maintaining message board in lobby with campus events.
• Assist students and employers with registration and general course offering information and communicate changes in class schedules.
• Open, balance, and close cashiering sessions. Process student account payments and maintain financial records.
• Provide administrative support for Workforce Solutions contract training (e.g., room reservations, catering orders and delivery arrangements).
• Serve as proctor for National Institute for Metalworking Skills (NIMS) and Manufacturing Skills Standards Council (MSSC) testing.   
• Coordinate locker rental, distribution, and maintenance.
• Order office supplies and process purchase orders for campus staff and tenants.
• Ensure materials are current and supplied within lobby, office, and breakroom areas (e.g., college catalogs, magazines, flyers, forms, office/break supplies).
• Provide backup assistance to other regional campus assistants.
• Provide purchasing support for the Manufacturing and Engineering Campus and support to faculty making program purchases.
• Prepare and gather documents, supplies, and materials for K12 events.
• Provide support to K-12 for completion of special projects and other administrative support as needed.

Required Knowledge, Skills and Abilities:

• Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issue.
• Excellent organizational skills and ability to prioritize tasks and work with interruptions in a multi-tasking environment.
• Strong attention to detail and ability to keep accurate records.
• Ability to work effectively individually and as a member of a team.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
• Adapt to and learn new technology and software as needed; Intermediate knowledge of and skills with software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel; Lumens; QuickBooks; and Banner.

• Associate’s degree from an accredited college in Executive Assistant or related program with specialized training in areas such as customer service, office technology and/or project management required.
• Minimum of two years of experience in a professional office setting required.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

2025 annual benefits include:

• 3 – 4 weeks of paid vacation time based on years of service
• 11 paid holidays
• Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers)
• Paid summer break - the week of July 4th.
• 4 paid personal days
• 3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
• Paid bereavement time
• Paid volunteer time
• Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
• Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
• Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
• $2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
• Dental insurance for employee, spouse, and dependents
• Vision insurance for employee, spouse, and dependents
• Life and long-term disability insurance premiums paid by CVTC
• Wisconsin Retirement System (WRS), CVTC matches 6.95%, vested at 5 years of credible service
• 403(b) tax deferred annuity program
• 457(b) deferred compensation plan
• Section 125 flexible spending accounts
• Employee Assistance Program (EAP)
• Professional development
• Certified Gold Level Family Friendly Workplace (FFW)
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups 

Benefits begin on the first date of employment (i.e., there is no waiting period).

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711