• Campus Assistant - Menomonie

    Location US-WI-Menomonie
    Posting #
    2019-1338
    Category
    Support Staff
    Close Date
    1/22/2019
    Type
    Full-Time
    FLSA Status
    Non-Exempt
    Hourly Pay Rate/Salary
    Based on hourly staff, level 4: Starting rate of $15.46. Pay rate will be commensurate with qualifications.
    Hours per Week
    40
    Work Schedule
    7 a.m. - 3:30 p.m. Monday – Friday. This position is customer-focused and may require the ability to adjust schedule to meet college, campus, and customer needs.
    Anticipated Start Date
    As soon as possible
  • Overview and Responsibilities

    Under the leadership of the Campus Manager, this position is responsible for providing administrative support for CVTC’s Menomonie campus in the areas of programming/scheduling, registration and financial processing/reporting, facility concerns and coordination, office staffing, and general student/public relations. This position also serves as a project coordinator for Business and Industry (B&I) Services, working with many program areas at the college in setting up and processing employer-paid training contracts.

     

    Responsibilities:

    • Serve as the first point of contact at the Menomonie campus by greeting and assisting students, employers, and other customers in person and via phone or email.
    • Perform general clerical functions for campus and campus staff (e.g., answer phones, data entry, schedule appointments and campus events, order office supplies, process purchase requisitions).
    • Perform administrative and decision-making tasks in the absence of Campus Manager.
    • Provide support and information relating to budgeting and strategic planning and identification of educational needs in the geographical area served by the regional campus.
    • Perform facility-related duties to include opening/closing, assisting with minor multimedia issues in classrooms, and acting as point of contact for maintenance and facility related issues and incident reporting.
    • Assist students and employers with registration, provide general course offering information, and communicate changes in class schedules.
    • Serve as liaison to CVTC Student Central in answering student questions or concerns regarding financial aid, courses, etc.
    • Notify students and employers of canceled classes and generate refunds.
    • Record and complete add/drop forms and withdrawals in Banner/Lumens.
    • Facilitate the registration process for Group Dynamics course including monitoring student attendance for Wisconsin Department of Transportation reporting and enter drivers’ record information in AnTSS.
    • Serve as the B&I project coordinator for the assigned B&I contract manager.
    • Assist with processing training contracts and tracking of proposals/data through the B&I Customer relationship management (CRM) system and other reporting.
    • Provide fulfillment duties for B&I contract training (e.g., room reservations and food order and delivery arrangements).
    • Assist B&I Contracting Assistant with entering and processing B&I contracts as needed.
    • As a part of the B&I phone group, receive and respond to calls regarding B&I questions.
    • Process weekly bank deposit and monitor cash drawer for proper money exchange.
    • Provide work direction of part-time evening support staff as needed.
    • Serve as backups to other regional campus assistants.

    Required Knowledge, Skills, and Abilities:

    • Excellent organizational skills, strong attention to detail, and the ability to keep accurate records and prioritize work.
    • Ability to work effectively individually and as a member of a team.
    • Ability to learn new technology.
    • Ability to work with many interruptions in a multi-task environment.
    • Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issues.
    • Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
    • Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
    • Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
    • Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
    • Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel and Banner.

    Qualifications

    • Associate’s degree from an accredited college in Executive Assistant or related program with specialized training in areas such as customer service, office technology and/or project management.
    • Minimum of two years of experience in a professional office setting.

    In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

    As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment. All qualified candidates are encouraged to apply.

    Benefits Summary

    • Health and dental insurance for all family members
    • Life and long-term disability insurance
    • Wisconsin Retirement System (WRS)
    • 403(B) tax deferred annuity program
    • 457 deferred compensation plan
    • Section 125 flexible spending accounts
    • Paid vacation, holidays, personal, and sick leave
    • Employee Assistance Program (EAP)
    • Tuition reimbursement (eligibility requirements apply)
    • Professional development

     

     

    CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711

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