• College Navigator - Chippewa Falls (Part-time)

    Location US-WI-Eau Claire
    Posting #
    Close Date
    FLSA Status
    Hourly Pay Rate/Salary
    Based on professional, level 3 salary range at 75% of full-time: starting salary of $34,623.75. Salary will be commensurate with qualifications.
    Hours per Week
    Part-time (75%), salaried position
    Work Schedule
    Scheduled approximately 30 hours per week between the hours of 8 a.m. and 4 p.m. Monday - Thursday. This position is customer-focused and may require the ability to adjust schedule to meet College, department, or customer needs.
    Anticipated Start Date
  • Overview and Responsibilities

    The College Navigator will assess, advise, support, and track students, including Adult Basic Education (ABE)/English Language Learner (ELL) students, as they prepare for and transition to post-secondary education. In addition, the College Navigator will meet with prospective program students to inform, advise, and provide guidance through the application and registration process. The College Navigator will also support, and track specific populations (e.g., students of color, first generation, students with accommodations, etc.) with the purpose of improving student performance through targeted interventions. As a member of the Learning Center team within the Student Services division, the College Navigator will provide coaching and student success services. The position reports to the Academic Development & Transition Manager.



    • Assist students in the transition into postsecondary education in such areas as: GED/HSED completion; application and admission into postsecondary education; development of personal education plan; development of skills to improve employability; and advancement in career development and job seeking skills.
    • Assess students by utilizing various assessments tools (ISS, TABE, Accuplacer, and HESI), consider student academic and personal needs and barriers, identify appropriate support services, and develop comprehensive student success plans.
    • Assist with the development, planning, and execution of outreach events and campaigns.
    • Collaborate with community-based organizations to inform prospective students, promote college programs and services, identify community resources that support student needs, and identify outreach opportunities to serve relevant community needs within the campus district.
    • Establish positive and trusting relationships with students and provide information related to programs, admissions, registration, financial aid, etc.
    • Serve as liaison between student and college admissions processes.
    • Provide proactive case management and outreach of students within Adult Education Services (AES).
    • Participate on appropriate college teams and contribute to accomplishing the goals and objectives of the team(s).
      • Coordinate services with relevant college departments and events (i.e. open house, community events, new student orientation, and appropriate recruitment efforts).
      • Attend pertinent college training/professional development opportunities, and department/division meetings.
    • Coordinate and/or provide supportive services to reinforce academic persistence and success.
    • Present and/or coordinate workshops on a variety of topics to improve student success (time management, goal setting, test-taking, study skills, etc.).
    • Assist with implementing and monitoring of grant activities and maintain accurate reporting documentation of students served (tracking of services, inquiries, calls, etc.).
    • Work collaboratively with faculty and staff to monitor student progress and academic success.

    Required Knowledge, Skills and Abilities:

    • A thorough understanding of the concerns related to ABE/ELL, at-risk, under-prepared, first-generational, and transitioning students and academic success.
    • Knowledge, understanding, and interaction of multiple systems, including higher education, human services, workforce development, adult basic education, as well as accessing community resources and support services.
    • Knowledge and understanding of education and training requirements, occupational profiles, and labor market projections for college educational career pathways as well as:
      • Process and tools for helping students identify realistic career and educational goals; and
      • Career planning and employment search processes, tools, and resources.
    • Ability to work effectively both as a member of a team and independently (i.e. solution-focused, positive attitude, open-minded).
    • Negotiation, mediation, and conflict resolution skills.
    • Case management, coaching, and advising skills.
    • Networking, outreach, and team building skills.
    • Project management and program evaluation skills.
    • Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.
    • Excellent interpersonal and communication skills and the ability to interpret and explain information to a variety of persons and groups, including at-risk students and students with limited English proficiency.
    • Ability to use judgment and discretion with confidential and sensitive issues.
    • Ability to work a flexible schedule and travel to various campuses as needed.
    • Ability to work under pressure and respond to multiple, competing student needs.
    • Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
    • Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
    • Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
    • Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.


    • Bachelor’s degree in a related field required; master’s degree in Education, Guidance and Counseling, or a related field preferred.
    • Minimum of one year of experience in student services at the postsecondary level, including academic counseling, advising, and/or teaching.
    • Experience working with multicultural students.
    • Experience in student development / retention initiatives or intrusive advising.
    • Experience in assessment and intervention strategies.


    In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

    As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment.  All qualified candidates are encouraged to apply.

    Benefits Summary

    Prorated benefits based on percent of full-time:

    • Health and dental insurance for all family members
    • Life and long-term disability insurance (must meet minimum requirements)
    • Wisconsin Retirement System (must meet minimum requirements)
    • 403(B) tax deferred annuity program
    • 457 deferred compensation plan
    • Section 125 flexible spending accounts
    • Paid vacation, holidays, personal and sick leave


    CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711


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