• Learning Support Coordinator (Part-time)

    Location US-WI-Eau Claire
    Posting #
    Support Staff
    Close Date
    FLSA Status
    Hourly Pay Rate/Salary
    Based on hourly staff, level 3: Starting rate of $16.62
    Hours per Week
    Work Schedule
    9 a.m. - 2 p.m. Monday through Friday
    Anticipated Start Date
  • Overview and Responsibilities

    In collaboration with the Academic Development and Services team, this position provides comprehensive support to students and staff in the Learning Center. Duties include coordinating and promoting the tutoring and supplemental instruction (SI) programs, maintaining tutor and SI leader records, data entry, preparing reports, and assisting with scheduling, supervision, and timesheet approvals for student workers. In addition, this position will help students navigate Chippewa Valley Technical College (CVTC), and perform other tasks related to the Academic Development and Services team. This position reports directly to the Academic Development & Transition Manager.



    • Assist with coordination of tutoring program and program promotion in conjunction with faculty lead (i.e. recruitment, screening, interviewing process, training, scheduling, attendance, marketing of program, payroll services and time sheet approval, end-of-term reports, etc.)
    • Facilitate the use of resources for peer tutoring (maintaining appointment booking site, casual call booking binder, LMS Community, NetTutor, etc.).
    • Assist with creation of tutoring surveys; deploy, update, and prepare comprehensive reports.
    • Develop and maintain tutoring employee spreadsheet; assist with identifying budget for each tutor (grant, general budget, work study).
    • Assist with the maintenance of Academic Development & Services website pages.
    • Enter and maintain data and produce required reports, using appropriate technology (specifically Excel and BANNER).
    • Develop informational materials for students; Creates and proofs content of course promotional brochures, posters, and handouts in collaboration with the CVTC Marketing Department.
    • Provide customer service, assist with special projects, and provide general clerical support and back-up in Academic Development and Services as needed.
    • Represent the Tutoring program at open-house events.
    • Knowledge of general office procedures; prepare various materials-flyers, reports, memos, letters, and other communications.
    • Demonstrate commitment to service excellence standards.
    • Relate successfully with student and staff of diverse cultural, social or educational backgrounds.
    • Direct activities of work study students.

    Required Knowledge, Skills and Abilities:

    • Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issues.
    • Strong academic knowledge of English grammar, usage and spelling.
    • Ability to work both independently and as a member of a team.
    • Ability to operate, multi-media equipment, copy machines, and other equipment as needed.
    • Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
    • Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
    • Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
    • Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
    • Basic knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.


    • Minimum of an associate’s degree in business related area.
    • Minimum of one year of related work experience.
    • Experience working in a learning environment preferred.
    • Fluency in either the Hmong or Spanish language preferred.


    In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

    As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment.  All qualified candidates are encouraged to apply.

    Benefits Summary

    Prorated benefits based on percent of full-time:

    • Health and dental insurance for all family members
    • Life and long-term disability insurance (must meet minimum requirements)
    • Wisconsin Retirement System (must meet minimum requirements)
    • 403(B) tax deferred annuity program
    • 457 deferred compensation plan
    • Section 125 flexible spending accounts
    • Paid vacation, holidays, personal and sick leave


    CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711


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